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Debugging and root-cause analysis

Website Support & Maintenance
Investigate broken website behavior across code, browser, database, hosting, and third-party integrations.

What this bullet means

The employer wants a repeatable troubleshooting approach that separates symptoms from the actual cause and confirms the fix before closing a ticket.

Sample app idea

WordPress Incident Log plugin using PHP, WordPress hooks, MySQL, JavaScript, and browser troubleshooting notes.

Main build outline

  1. Create a PHP WordPress plugin page for reproduction steps, browser details, affected URL, and screenshots.
  2. Use WordPress post metadata to keep symptom, root cause, workaround, and final fix separate.
  3. Add a PHP and JavaScript checklist that requires a browser test before an issue is closed.

Portfolio proof

  • Issue detail screenshot showing reproduction steps, root cause, fix, and verification.
  • Test notes that confirm the bug was checked on the affected browser and device.

Minimal documentation

  • README with the business problem, screenshots, setup notes, and technology stack.
  • One requirements note that maps the job bullet to the sample feature.
  • One test plan note with happy path, validation, and edge case checks.
  • One honest portfolio note that says this is self-directed practice, not employer work.

Modern .NET stack

  • Blazor Server or ASP.NET Core Razor Pages.
  • C# services with validation and dependency injection.
  • SQL Server locally, then SmarterASP SQL Server or Azure SQL.
  • Optional Azure App Service, GitHub Actions, Docker, and AI helper feature.
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